SUPPORT / ONLINE WORLDRACER HELP

HOW CAN WE
HELP?

Straight answers for accounts, tracks, timing, subscriptions, privacy, and safety.

EMAIL SUPPORTinfo@yuzi.nlWe aim to reply within two business days.
01

Account & sign-in

Use Apple, Google, or email. If a session expires, sign in again with the same provider to recover the same driver identity.

Account deletion →
02

Tracks & timing

GPS quality, route proximity, motion consistency, and start/finish crossing affect validation. Only successful validated finishes enter a leaderboard.

Safety guidance →
03

Premium

Subscriptions are billed through Apple. Manage or cancel them in your App Store subscription settings.

Subscription terms →
04

Privacy & reports

Read exactly what driving data is used, or contact us about a track, user, access request, or privacy concern.

Privacy policy →